Includes bibliographical references. Annexes (p. 43-49): 1. Medical services and programmes provided at headquarter duty stations (as of June 2010) -- 2. Services generally expected from on-site United Nations dispensaries -- 3. Glossary of Level 1-4 United Nations Medical Facilities -- 4. Medical Support Section core functions -- 5. Overview of action to be taken by participating organizations on JIU recommendations, JIU/REP/2011/XX.