Annexes (p. 46-53): 1. Formal frameworks for multilingualism in the United Nations System organizations -- 2. Official and working languages of the secretariats of the United Nations System organizations -- 3. Language training : eligibility and cost sharing -- 4. Websites and multilingualism (JIU participating organizations) -- 5. Memoranda of understanding between academic institutions and the United Nations -- 6. Coverage of the AIIC-United Nations Agreement (2007-2011) -- 7. Organizations party to the AITC-CCAQ Agreement (ACC/1991/PER/CM/3) -- 8. Overview of actions to be taken by participating organizations on the recommendations of the Joint Inspection Unit.