Section 1. The 2001 Global E-government Landscape -- Section 2. Benchmarking E-government -- Section 3. Analysis of Stages -- Section 4. The E-government Index -- Section 5. Geographic Regional Analysis -- Section 6. Public Administration and E-government -- Appendix 1. Member States’ E-government Index By Region -- Appendix 2. Best Practices Developed by Firstgov.gov -- Appendix 3. Sample Questionnaire -- Appendix 4. Website Evaluation Form.
